The consumers are more and more demanding and no longer it is sufficient with finding a product that satisfies its needs, the cmos are crucial. The organizations face a competition so, that they cannot be mere product suppliers or services, have to look for a differentiation perceived by the client. For that reason, this Thursday will be the I Day of Experience of client who takes place in our country. It organizes prestigious university ICADE next to DBM, the first consultant who began to design and to implant experiences of client in Spain. And high managers of all the sectors will participate. They will attend professionals implied in generating yield from a superior contribution of the people. They do and it because they are seeing that he is very profitable, that is guarantee of more retention, of more sales, of more prescription.
Of more productivity, more use. The inscription can be realised by means of the connection () and appear Thursday in Madrid. A unique opportunity is tried to give a return to Spain, to give the country which needs to re-invent to us, to leave the hole, to return to generate use productive. The company Drake Beam Morin (DBM), founded on New York in 1967, counts with more than 40 years of experience in human management of capital, transformation and transition of organizations. They offer its services in 24 languages, and have taken care of more than 50,000 companies and 3 million people at world-wide level. DBM Spain, with delegations in Madrid, Barcelona and Bilbao, was created in 1982 with an equipment formed by professionals of different profiles that provide solutions to the people and to the organizations. This company bases its efforts on two lines of business: Outplacement and Transformacin. In this last one, they take from 2005 applying the methodology to generate more sales, satisfying to the clients, being in Spain pioneering in client experience.